100% Satisfaction Guarantee

Refunds or replacements are available within 30 days.  No questions asked.

Usborne Books Product Guarantee

Half-Price Replacement Policy

After 30 days, books can be replaced for ANY reason for half price plus shipping as long as they were purchased through an independent Usborne consultant.  Yes, this includes chewed, drooled on, ripped, driven over, flushed or anything else your children or pets can find to do to damage the book.